Student Roost will become the first purpose-built student accommodation (PBSA) provider to implement Plentific’s award-winning property operations platform, delivering a fully digitalised, self-serve, end-to-end maintenance experience for over 22,000 students.
Following successful trials in over 1,800 beds in Durham, Liverpool and Bath, Student Roost will launch Plentific’s platform across 56 properties in 21 UK cities by July, ahead of the 2025/26 academic year, with features including Repairs, Planned Maintenance, Inspections, Compliance, and Advanced Analytics solutions.
This move represents a proactive step towards providing smarter, safer and more efficient maintenance management, combining Plentific’s cutting-edge technology with integration into the Student Roost app, hosted by Kinetic Software.
By integrating Plentific within its app, Student Roost will provide residents with full visibility on their maintenance requests, including push notifications when a job is completed and real-time status updates, from request to completion. This digital-first approach is tailored to meet the expectations of Student Roost’s residents, nearly 50% of whom are already active users of the app.
“Our pioneering partnership with Student Roost is providing a unique integration with our platform, utilising the power of our end-to-end solution. Together, we are redefining student accommodation with tech-enabled experiences, ultimately delivering huge value by streamlining the property operations process, providing best-of-breed compliance management.
“We are improving the customer experience through greater visibility, with real-time updates and more accurate data-driven insights, taking communication with digital-first students to new levels and achieving a much better oversight of what’s happening in buildings.”
Cem Savas, CEO, Plentific
The implementation of Plentific across Student Roost’s properties is intended to have a significant impact on both resident experience and team member efficiency, including:
- Real-time tracking, giving residents improved records of their maintenance requests and enhanced communication with their property team.
- Faster repair times and better control over jobs assigned to both internal maintenance teams and external contractors.
- Improved and real-time oversight of property safety and compliance, enabling early intervention.
- Streamlined, live reporting and automation to increase operational efficiency.
- Improved cost control, feeding back into operating costs and rent prices.
“Our partnership with Plentific sets a new standard in the PBSA sector. As the first PBSA provider to implement such a high level of digital maintenance management through Plentific, we’re delivering a best-in-class experience that reflects the needs of today’s digital-first students.
“The roll out of Plentific across our national portfolio will enable us to manage repairs more quickly, improve communication with residents when they have logged a maintenance request, and provide live oversight of everything happening in our properties, all in one place.
“Onboarding Plentific will strongly complement the service provided by our 24/7 on-site property teams, helping us to deliver safe spaces, meaningful connections, and remarkable experiences.”
Ashling Fox, Managing Director, Student Roost
